Raising Readers Shipping Policy

Shipping Overview

Thank you for choosing Raising Readers for your literacy skills enhancement needs. This Shipping Policy outlines the details of our shipping process for physical products. Please read this policy carefully before making a purchase.

Shipping Methods and Rates

We offer nationwide shipping at a flat rate of R120 per order. The cost of the shipping will be displayed during the checkout process.

Processing Time

  • Orders are typically processed within 2 business days from the date of purchase. Processing times may vary based on the availability of products and order volume.
  • For personalized or customised items, additional processing time may be required.

Shipping Timeframes

  • Shipping times vary depending on the shipping method selected during checkout and the destination address.
  • Estimated delivery times will be provided at the time of checkout. Please note that these are estimates and actual delivery times may vary due to factors beyond our control, such as customs processing and local postal services.

Tracking Information

  • Once your order is shipped, you will receive a shipping confirmation email containing tracking information, if applicable.
  • You can track the status of your shipment using the provided tracking number.

Shipping Restrictions

  • We currently offer shipping within South Africa only.
  • Certain items, such as hazardous materials, may be subject to shipping restrictions. We will notify you if any restrictions apply to your order.

Address Accuracy

  • It is your responsibility to provide accurate and complete shipping information during checkout. Please double-check your shipping address to ensure successful delivery.
  • We are not responsible for orders that are not delivered due to incorrect or incomplete address information provided by the customer.

Shipping Delays

While we make every effort to deliver orders within the estimated timeframe, we are not responsible for delays caused by unforeseen circumstances, including but not limited to weather conditions, customs processing, or carrier-related issues.

Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us at:

Email: info@raisingreaders.co.za

Telephone: +27 (0)82 780-8546

Changes to this Policy

We may update this Shipping Policy from time to time. Any changes will be posted on our Website, and your continued use of our products and services constitutes your acceptance of the updated policy.

Last updated: August 2023