Raising Readers Privacy Policy
Introduction
Welcome to Raising Readers’ website (“Website”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information. By using the Website, you consent to the practices described in this Privacy Policy. Please read this policy carefully to understand how we handle your information.
Information We Collect
- Personal Information– When you interact with our Website, register for membership, purchase products or services, or contact us, we may collect personal information such as your name, email address, phone number and billing information.
- Usage Data– We may collect information about your interactions with the Website, including your IP address, browser type, referring URL, pages visited and the date and time of your visits.
How We Use Your Information
We may use your personal information to:
- Provide you with the requested services, products, or information.
- Process payments and fulfil orders.
- Send transactional emails, confirmations and updates.
- Respond to your inquiries and provide customer support.
- Send you promotional and marketing communications if you have opted in.
- Improve our Website, products and services based on user preferences and behaviour.
We may use usage data to analyze trends, track user interactions and gather demographic information. This helps us enhance the user experience and improve our offerings.
Sharing Your Information
- Third-Party Service Providers– We may share your personal information with third-party service providers who help us with payment processing, data analysis, email delivery and other services.
- Legal Compliance– We may disclose your personal information if required by law or to protect our rights, privacy, safety, or property, as well as that of our users and the public.
- Business Transfers– In the event of a merger, acquisition or sale of assets, your personal information may be transferred to the new entity.
Your Choices
- Access and Update– You can access, review and update your personal information through your account settings on the Website.
- Marketing Communications– You can opt out of receiving marketing emails by using the “unsubscribe” link in the email or by contacting us directly.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your interactions with the Website. You can manage your cookie preferences through your browser settings.
Data Security
We implement robust security measures to protect your personal information from unauthorised access, use or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure.
Children’s Privacy
Our Website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us to have it removed.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The updated policy will be posted on the Website. Your continued use of the Website after any modifications signifies your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at:
Email: mailto:info@raisingreaders.co.za
Telephone: +27 (0)82 780-8546
By using the Raising Readers Website, you agree to the terms outlined in this Privacy Policy. It’s important to review this policy periodically for any updates.
Last updated: August 2023